SystemSuite v12 and Earlier
After emailing Support you should immediately receive an auto-generated email that will confirm we received your question. Please add this to your list of...
Wed, Jun 29, 2016 at 5:05 PM
Try running the installation again, this time select the Custom Install option. 1)Start the installation 2)Choose 'install all software' 3)Select...
Wed, Jun 29, 2016 at 5:05 PM
This is just a return of a code from the smart test that we do not recognize. In most cases this is not an important result. If you want, check with your ...
Wed, Jun 29, 2016 at 5:05 PM
Please begin by uninstalling your current version. You can do this from the Add/Remove Programs window. When you are done with this or if you cannot unins...
Wed, Jun 29, 2016 at 5:06 PM
This is caused by Outlook looking for the AutoEmail Scanner .dll file in the old Ontrack install folder. Please try the following solution: 1) Open Ou...
Wed, Jun 29, 2016 at 5:06 PM
To correct this rare error in Windows XP please run EasyUpdate (HELP > EASYUPDATE) to download and install the latest version patch.
Wed, Jun 29, 2016 at 5:06 PM
This error may be caused by changing the location of your Windows temp file(s) to somewhere other than the C partition. Typically Windows uses the C drive...
Wed, Jun 29, 2016 at 5:06 PM
This is caused by a missing dll file. Please download the attached file and save it to your install directory. This will replace the missing file. Then fo...
Wed, Jun 29, 2016 at 5:07 PM
Rescue disks are not compatible with NTFS partitions. Therefore, on all NT based systems (NT, 2000, XP) the program will detect the operating system and n...
Wed, Jun 29, 2016 at 5:07 PM
We have received some reports of SystemSuite not being installed when you select Full Installation, but all other software is installed. If you experience...
Wed, Jun 29, 2016 at 5:07 PM