After emailing Support you should immediately receive an auto-generated email that will confirm we received your question. Please add this to your list of white or approved email address. If you do not receive this email please check or disable any ISP SPAM filters, corporate SPAM filters, personal SPAM filter applications or misconfigured SPAM e-mail client rules and resend the question if necessary.
I have emailed a question to Support and have not received an answer. (KB002137)
Modified on: Wed, Jun 29, 2016 at 5:05 PM
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