VCOM Technical Support

SystemSuite v12 and Earlier 166

• After installing version 9 of SystemSuite or Fix-It, receive an error stating: Your anti-malware subscription has expired. (KB002200)
• My system seems to be running slower than usual. What do I do? (KB002071)
• After I installed SystemSuite 5 I can no longer connect to the Internet. What can I do to connect again? (KB002148)
• My computer is experiencing problems like programs and/or files seem to disappear, the computer may hang or it fails to boot. What can I do to find out if this is a virus? (KB002176)
• Is the firewall in SystemSuite compatible with XP? (KB002131)

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Fix-It Utlities v12 and Earlier 126

• My computer is experiencing problems like programs and/or files seem to disappear,the computer may hang or it fails to boot. What can I do to find out if this is a virus? (KB003131)
• Why doesn't XP Service Pack 2 Security Center recognize my Anti-Virus or SystemSuite's Firewall? (KB003115)
• The latest anti-virus pattern file from EasyUpdate informs me that no more updates are available. What can I do to correct this? (KB003051)
• How long is version 4 supported? (KB003075)
• What are my support options for SystemSuite 4 and Fix-It 4? (KB003050)

View all 126

PowerDesk v7 and Earlier 44

• I have added a number of FTP sites to powerdesk. I want to save these so I can use them if I reinstall PowerDesk. Where are these sites saved? (KB004019)
• Can I install a single copy of a VCOM version 6 or earlier products on multiple systems? (KB004038)
• How do I know if my program will work with Vista? (KB004044)
• While running EasyUpdate I receive a message stating the install directory could not be determined. (KB004003)
• Why do I get the error message “Incorrect command line parameter” when trying to install? (KB004001)

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WebEasy v8 and Earlier 182

• I registered but did not receive an unlock key. (KB005112)
• How do I link to a Word or Excel document in WebEasy? (KB005130)
• I had an existing site with WebEasy Professional version 5. Once I installed version 6 my website is not working properly. Some images do not appear, audio does not play and some linked files do not work. What can I do to correct this? (KB0
• WebEasy crashes unexpectedly at random times. Is there a fix for this? (KB005025)
• When I publish and subsequently view my site, a page that says "This page has been generated by VCOM Technology" appears, then redirects to my site. Why is this page here, and how can I remove it using WebEasy Professional? (KB005016)

View all 182

Partition Commander v9 and Earlier 41

• After installing System/Partition Commander Norton Anti Virus detects a BloodHound virus on my system. (KB006040)
• How do I install Linspire/Lindows? (KB006034)
• I registered but did not receive an unlock key. (KB006027)
• Can I install a single copy of a VCOM version 6 or earlier products on multiple systems? (KB006002)
• How do I run Scout? (KB006033)

View all 41