SystemSuite v12 and Earlier

What's the best way to quickly get some additional disk space? (KB002054)
Just run QuickFileClean. This will empty your Recycle Bin, web cache, and web history, and delete temporary files and other files of your choosing.
Wed, Jun 29, 2016 at 5:26 PM
When I attempt to install or update I get a message "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support p
This is an issue with the Microsoft Windows Installer Service (part of the Windows operating system itself). Please visit and follow these steps from the ...
Wed, Jun 29, 2016 at 5:26 PM
When I attempt to print I see an error dialog that states "exception in module MXECPV". After this I have to re-start the computer. (KB002051)
The file MXECPV is the part of the CrashProof module. We have identified a conflict between our CrashProof module and certain printers such as some Hewlet...
Wed, Jun 29, 2016 at 5:26 PM
When I click on "UninstallApps" button Easy Uninstall starts to scan my system and crashes. (KB002050)
This may be a result of errors in the registry or the application that is being removed may be running in the background. Run the Registry Fixer until all...
Wed, Jun 29, 2016 at 5:27 PM
When I go into NetDefense and open the logs, all I see is a blank screen. How can I view the information in the logs? (KB002049)
We have seen this behavior related to the operation of Microsoft Outlook. Unfortunately we do not have a fix at this time. As a work-around we recommend c...
Wed, Jun 29, 2016 at 5:27 PM
When I install System Suite, does CrashProof run automatically? (KB002048)
No. We want you to know exactly what System Suite is doing, so if you want CrashProof (or any other part of System Suite) to run, you must activate it you...
Wed, Jun 29, 2016 at 5:27 PM
When I run SystemSuite it locks my computer. What do I do? (KB002047)
It would be best to reinstall the software. Be sure no antivirus is running. If you are installing from a CD, copy the files to the hard drive before star...
Wed, Jun 29, 2016 at 5:28 PM
When I run the Fix Wizard I get an error referencing mximage.dll (KB002046)
Mximage.dll can conflict with some items that start automatically with Windows. This is the file that runs "Create a Backup Image of C:\" upon i...
Wed, Jun 29, 2016 at 5:28 PM
When I select the All-InOne tool from the One Stop Solutions page, I have no option to schedule to run later as stated in manual. (KB002045)
As part of the update to SystemSuite, the option to schedule All-InOne was removed. This is due to the potential for complications if the All-In...
Wed, Jun 29, 2016 at 5:28 PM
When I try to activate IntelliCluster, I get the following error message: "Cannot find the IntelliCluster driver". I previously had SystemSuite 3.0 before I installed SystemSuite 4.0. (KB002044)
If SystemSuite 4.0 was installed on top of 3.0, it is recommended to uninstall both versions and do a reinstall of only SystemSuite 4.0.
Wed, Jun 29, 2016 at 5:29 PM