SystemSuite v12 and Earlier

After installing version 9 of SystemSuite or Fix-It, receive an error stating: Your anti-malware subscription has expired. (KB002200)
This issue was found to occur on some computers after the programs were released. To resolve this issue, simply launch the program. This will activate you...
Wed, Jun 29, 2016 at 4:35 PM
My system seems to be running slower than usual. What do I do? (KB002071)
This might be because of any of several possible problems. Your hard drive space may be low, causing inefficient page-swapping. Your disk may be fragmente...
Wed, Jun 29, 2016 at 4:35 PM
After I installed SystemSuite 5 I can no longer connect to the Internet. What can I do to connect again? (KB002148)
If you have installed either Ghost Surf or Mail Washer, please uninstall both of these applications. Once you have removed them, open Internet Explorer...
Fri, Jul 1, 2016 at 9:54 AM
My computer is experiencing problems like programs and/or files seem to disappear, the computer may hang or it fails to boot. What can I do to find out if this is a virus? (KB002176)
If you have SystemSuite or Fix-It Utilities installed you can use them to check for a virus. First, run EasyUpdate to get the latest Anti-Virus pattern...
Fri, Jul 1, 2016 at 9:54 AM
Is the firewall in SystemSuite compatible with XP? (KB002131)
Yes. The firewall is compatible with Windows XP Home and XP Professional. For questions concerning XP Service Pack 2 please see this article: I ha...
Fri, Jul 1, 2016 at 9:55 AM
Why doesn't XP Service Pack 2 Security Center recognize my Anti-Virus or SystemSuite's Firewall? (KB002160)
The new Security Center feature in Microsoft XP SP2 does not detect many Anti-virus and Firewall products. It appears to be designed primarily to detec...
Fri, Jul 1, 2016 at 9:55 AM
The latest anti-virus pattern file from EasyUpdate informs me that no more updates are available. What can I do to correct this? (KB002062)
Effective February 13th 2004, VCOM is unable to provide anti-virus update pattern files for SystemSuite and Fix-It Utilities versions 3 and 4.  Changes t...
Wed, Jun 29, 2016 at 4:37 PM
How long is version 4 supported? (KB002096)
VCOM generally discontinues support for prior versions of its products 6 months after the release of the latest versions. SystemSuite 5 and Fix-It Utiliti...
Wed, Jun 29, 2016 at 4:38 PM
What are my support options for SystemSuite 4 and Fix-It 4? (KB002061)
As you may know, we released our new version June 25, 2003. If you purchased in North America between May 25, 2003 and July 25, 2003, then you are eligibl...
Wed, Jun 29, 2016 at 4:38 PM
Where can I get information about GhostSurf? (KB002123)
GhostSurf is a free product bundled with SystemSuite. To view product and support information, please click this link: http://www.tenebril.com/support Or...
Wed, Jun 29, 2016 at 4:38 PM