As you may know, we released our new version June 25, 2003. If you purchased in North America between May 25, 2003 and July 25, 2003, then you are eligible for a free upgrade. If you qualify, then just send us a copy of your dated receipt with the product circled and ask for a free upgrade. Please be sure to include your address, phone and email address should we need to contact you. 

If you purchased before or after these allowable dates then you can purchase an upgrade. We make these upgrades available to you on this page:

http://www.avanquest.com/USA/aq-you/support/vcom_product_upgrades.html

If you are concerned about EasyUpdate and support termination at the end of 2003 for your older version, we will continue to make our Knowledge Base available after this date. You can also manually update your antivirus pattern files by visiting this page:

http://www.avanquest.com/USA/aq-you/support/antivirus_center.html

While manual anti-virus updates will continue beyond the end of the year, we cannot guarantee how long we will make these pattern files available. At some point due to product improvements, it may not be possible to offer anti-virus updates to older products. Hopefully before then you will consider upgrading to our current release and take advantage of the many product improvement and new features.