VCOM Technical Support

Yes, the developer of the anti-virus components of our software, Trend Micro™, provides access via their web site to a Virus Encyclopedia that is a genera...

The information to clean those viruses should be available in the virus encyclopedia. You can find the virus encyclopedia here: http://about-threats.tren...

Internet Cleanup, Easy Uninstall and Zip Magic are now owned by Aladdin Systems. http://www.aladdinsys.com/ You can contact Aladdin for support issu...

This is an issue with the Microsoft Windows Installer Service (part of the Windows operating system itself). Please visit and follow these steps from the M...

Most likely this is caused by an infection from the Nimda virus. If an up to date virus scanner is not running on the machine, you can scan your system fo...

There are two possibilities for this error message. First, you may have a virus on the system. You can use Trend Micro's free online virus scanner at ...

We license the anti-virus technology from Trend Micro, the leading provider of tools to detect and block viruses, malicious code, and related Internet sec...

We have found that on some machines, the Fix-It 9 softwarecloses when you try to run the PC Diagnostics.. This will cause the program to simply close with...

Please go to the following link: https://shop.avanquest.com/members/?company_language=5 Log in with your email and password you created when y...

Any program which employs a Windows Hook DLL will cause Free cell and Solitaire to crash. In our product these tools are Error Tracker and Recovery Comman...