The information to clean those viruses should be available in the virus encyclopedia. You can find the virus encyclopedia here:
http://about-threats.trendmicro.com
Due to the nature of newer viruses they can often not be cleaned by the scanner and need manual intervention.
Your program found a virus but could not remove it. What can I do to clean the virus? (KB003028)
Modified on: Wed, Jun 29, 2016 at 3:43 PM
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