How can we help you today?

Solution home Discontinued..

WebEasy v8 and Earlier

I am trying to create a link from a word of text contained in a paragraph. I try but it will only create the link to the entire paragraph. (KB005126)
In order to create a link from within a block of text, the text needs to be in rich text mode. By default, many of the blocks of text will be plain text. ...
Tue, Jun 28, 2016 at 6:29 PM
I cannot get the Lightbox to show up. It did the first time I worked on WebEasy, but now it does not appear. What can I do so I can see it again? (KB005125)
The Lightbox should be located on the bottom of the page if it is turned on. Just look at the bottom center of the WebEasy window for the Lightbox. ...
Tue, Jun 28, 2016 at 6:29 PM
I have a javascript object in my document which fails to function after I group objects in WebEasy Pro. Is there a way to resolve this? (KB005123)
When you group objects, if they overlap, one of the following things will happen: - If both objects are the same size and in exactly the same positi...
Tue, Jun 28, 2016 at 6:30 PM
I have a website I would like to use as a one-page brochure to print out. How can I save a single page website as an image. (KB005122)
In WebEasy, if you go to the "Build" menu and select "Component -> Picture", it will create an image of the current page. If you se...
Tue, Jun 28, 2016 at 6:30 PM
I have added some text balloons to my site but the balloons appear transparent in color. In the clipart section they appear white. How can i fix this problem? (KB005121)
What may have happened is that the background color of the page was originally set to solid white (although it is now a gradient). The balloons are also w...
Tue, Jun 28, 2016 at 6:30 PM
I have created a website and inside the frame menu are drop down boxes that link to other pages in the document. The drop down selections open within the frame in place of the menu. How can I direct my drop down selections to open another p
Try the following: - Select one of the drop-down boxes, and go to the Tools menu and select Custom Script Assistant. - Select the "Object Event...
Tue, Jun 28, 2016 at 6:31 PM
I have included some tiff and gif files on my site. WebEasy seems to convert some of these to jpeg files. Can you tell me why this is occurring? Also, why do the image files get renamed? (KB005119)
WebEasy will generate new image files with names like "sitename001001.jpg" or sitename001001.gif" under any of the following conditions: ...
Tue, Jun 28, 2016 at 6:31 PM
I have issues with a "shadow" on all my rich text. Why would this be occurring to my font? (KB005118)
Try changing the font smoothing options for the display: - Close WebEasy. - Right-click on the Desktop and select "Properties" - Go to the...
Tue, Jun 28, 2016 at 6:31 PM
I have just purchased WebEasy 5 and while attempting to install it a prompt comes up and reads "D:\ only part of a readprocess memory or writeprocessmemory was completed". Can you tell me how to complete the installation. (KB005117)
Try copying the setup file from the cd to the desktop. The setup file is located on the cd in the folder vcomWE. Once you have copied it over, try running...
Tue, Jun 28, 2016 at 6:32 PM
I just installed WebEasy Professional 5. When I click on the icon it does not launch the product but produces and error message instead. What can I do to start the application. (KB005116)
We have seen a conflict with certain surf watching applications, such as "CyberPatrol". If you have one of these installed, please try dis...
Tue, Jun 28, 2016 at 6:32 PM