I just installed WebEasy Professional 5. When I click on the icon it does not launch the product but produces and error message instead. What can I do to start the application. (KB005116) : VCOM Technical Support

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Modified on: Tue, Jun 28, 2016 at 6:32 PM

We have seen a conflict with certain surf watching applications, such as "CyberPatrol".

If you have one of these installed, please try disabling this software completely. You should then be able to bring up WebEasy.

We do not have a patch for this currently so please leave these applications disabled when working with WebEasy.

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