Current

What are the steps to add an audio file to my website? (KB005191)
To add sound to an item:Select the item to which you want to link the sound clip.Click Link to display the Link dialog.Click to select the type of link to...
Tue, Jun 28, 2016 at 12:23 PM
What is the 'Inspector' in WebEasy Professional? (KB005190)
The Inspector is a dialog that lets you view and edit properties about the item you currently have selected. To open the Inspector, click the View menu an...
Tue, Jun 28, 2016 at 12:23 PM
When I add new links to my site they open in a new window. Why is this occurring? (KB005189)
Web Easy has a feature whereby links can be opened in a new window or in the same window without having to do scripting manually. When you create or edit ...
Tue, Jun 28, 2016 at 12:23 PM
When I attempt to upload a new web package, it doesn't delete the package that is currently occupying the webspace. The report comes back saying everything has uploaded correctly, however my new website does not display. (KB005188)
What you should try is to log onto your web site space using a FTP program and delete all the files so you can be sure that you are starting from scratch ...
Tue, Jun 28, 2016 at 12:23 PM
When I click "add to favorites" the title it automatically gives my site is "home". How do I get it to say my site's name? (KB005187)
When you add a web page to your Favorites, the title of that page is used as its name. You can change the title of individual pages by click the Page butt...
Tue, Jun 28, 2016 at 12:24 PM
When I try to go to my website, it shows homepage unknown. There is a list of the files on my site but I don't see my homepage. What can I do so people can see my site? (KB005186)
This means you have not set, or not set correctly, the value of the primary page field. This value is determined by your hosting provider. Please refer to...
Tue, Jun 28, 2016 at 12:24 PM
When I try to install Web Easy I get this message.. "An error (-5004 : 0x800700c1) has occured while running this setup. Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please
This can be corrected by doing the following: Navigate to C:\Program Files\Common Files\InstallShield\Professional Delete the contents of t...
Tue, Jun 28, 2016 at 12:25 PM
When people come to my website I want the site to automatically adjust to the size of the browser window. Is there any way to do this in WebEasy? (KB005184)
**You can set your website font sizes to change dynamically along with changes in the browser window width. This does not effect all elements in the site ...
Tue, Jun 28, 2016 at 12:25 PM
Why do my webpages display as just html code and end in a .com extension? When I view my site in a browser all I see is unreadable html code, not my pages. (KB005183)
This means at some point you saved the website package with an additional extension, for example mywebsite.com When this occurs WebEasy uses the .com exte...
Tue, Jun 28, 2016 at 12:26 PM
Why does WebEasy fail to open in Vista? (KB005182)
Please try the following to resolve the issue: Right-click on the WebEasy shortcut. Select the "Run as administrator" from the pop-up menu...
Tue, Jun 28, 2016 at 12:26 PM