When I try to install Web Easy I get this message.. "An error (-5004 : 0x800700c1) has occured while running this setup. Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please
Modified on: Tue, Jun 28, 2016 at 12:25 PM
This can be corrected by doing the following:
- Navigate to C:\Program Files\Common Files\InstallShield\Professional
- Delete the contents of this folder
- Reboot and try the install again.
Following these steps should get rid of the existing incompatable installshield files.
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