This error means that EasyUpdate was unable to stop the running virus scanner. This means that more than one of our virus scanners is installed, typically both Fix-It and SystemSuite on the same machine. There is no functional reason to have both installed and it will only lead to conflicts such as this. SystemSuite contains all the functionality of Fix-It plus it includes additional tools to help improve your machine.
Note: Before beginning, make certain you have a copy of SystemSuite to reinstall from.
- Go to Start and then Control Panel.
- Select Add or Remove Applications.
- Locate both SystemSuite and Fix-It.
- Select each one individually and use Remove to uninstall them.
- Once you have done this, delete any SystemSuite or Fix-It folders found here:
- Restart the computer.
- Reinstall SystemSuite.
- Run EasyUpdate to get the latest updates.