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SystemSuite v12 and Earlier

Even after running EasyUpdate the Antivirus Pattern File says Out of Date. I have the latest update but it still shows Out of Date. (KB002155)
This issue has been corrected by the lastest version of the update engine. Please run Easy Update and download the product update 6.0.3.x. Once you instal...
Wed, Jun 29, 2016 at 5:01 PM
How do I keep Registry Cleaner from removing my Adobe registry settings? (KB002154)
If the program is inadvertently deleting your Adobe registry entries, please install the attached patch to fix this problem. Please note that this patch i...
Wed, Jun 29, 2016 at 5:01 PM
I receive an error regarding MS Paint that it cannot open this file when I attempt to update the application. What can I do to fix this? (KB002151)
Follow the steps below to correct the file association. 1. Open Windows Explorer. 2. Navigate to Tools > Folder Options. 3. Select the File Types tab....
Wed, Jun 29, 2016 at 5:02 PM
When I attempt to install SystemSuite, the serial number provided in the packaging is not working. What can I do to install SystemSuite? (KB002150)
Unfortunately there is a slight confusion in the printing of the packaging. The serial number beginning with AS*** is for the AutoSave product, the serial...
Wed, Jun 29, 2016 at 5:02 PM
When I try to install the latest patch, it open Microsoft Paint? Why is this happening and what can I do to get the patch to install? (KB002149)
The file type used for the patch is a .msp file, a Microsoft Installer Patch file. In the past Microsoft associated this file with Paint for some users. T...
Wed, Jun 29, 2016 at 5:02 PM
After I installed SystemSuite, Outlook Express is removing my attachments. The message is, "OE removed access to the following unsafe attachments to your mail." What can I do to get my attachments? (KB002147)
Solution:  1) Open up your Outlook Express  2) Go to tools > options > security  3) Uncheck the box for do not allow attachments that could be a vi...
Wed, Jun 29, 2016 at 5:03 PM
After running the registry cleaner option I am seeing an error in Outlook. The error is "Invalid Page Fault in module Msvcrt.dll". How did this happen and what can I do to fix this? (KB002146)
This error occurs if you have selected to remove unused time zone information. Outlook requires all time zones to be present for normal operation. You can...
Wed, Jun 29, 2016 at 5:03 PM
Are the free bundled products GhostSurf and MailWasher trial versions? (KB002145)
GhostSurf is a special version specifically designed for VCOM that provides personal privacy, without any timelimit. Tenebril, the authors of GhostSurf, a...
Wed, Jun 29, 2016 at 5:03 PM
Does DiskFixer support NTFS partitions? (KB002144)
Yes, DiskFixer does have support for NTFS, FAT32, and FAT16 partitions. However, in NT/2000/XP based environments, programs running under Windows work wit...
Wed, Jun 29, 2016 at 5:03 PM
I had PowerDesk Pro 5 installed on my system and after I upgraded SystemSuite 5, my Powerdesk has been converted to PowerDesk 5 Free version. How do I get the Pro version back? (KB002138)
What has happened is that the PowerDesk 5 Free installer does not currently check for an already installed version of the Pro version. Therefore the Pro v...
Wed, Jun 29, 2016 at 5:04 PM