SystemSuite v12 and Earlier

When attempting to install the product, the installation will not complete due to the following error: Windows Installer Error: Internal Error 2889 license_dialog (KB002053)
Most likely this is caused by an infection from the Nimda virus. If an up to date virus scanner is not running on the machine, you can scan your system fo...
Wed, Jun 29, 2016 at 4:52 PM
Experiencing system problems after installing SystemSuite or Fix-It. (KB002204)
We have found that problems may occur when more than one Anti-Virus/Anti-Spyware program is installed on your computer. We recommend that before installin...
Wed, Jun 29, 2016 at 4:52 PM
What are the System Requirements for SystemSuite v10 Professional? (KB002201)
Here are the System Requirements for SystemSuite v10 Professional: Windows XP, Windows Vista (32-bit or 64-bit), or Windows 7 (32-bit or 64-bit) Int...
Wed, Jun 29, 2016 at 4:52 PM
After updating to v9.0.4.4, it is showing my pattern files are out of date. (KB002199)
Yes. This is expected behavior for the program. Starting with v9, the program will automatically check for new pattern files every hour. So, you can eithe...
Wed, Jun 29, 2016 at 4:53 PM
Is SystemSuite v9 or earlier Windows 7 compatible? (KB002198)
No. However, version 10 will be compatible when it is released.
Wed, Jun 29, 2016 at 4:53 PM
Password Commander is reported as a Trojan Horse by either SystemSuite v9 or Fix-It v9. (KB002197)
It is safe to use Password Commander. Password Commander is not a Trojan Horse. This is a known issue with both SystemSuite v9 and Fix-It v9. We are worki...
Wed, Jun 29, 2016 at 4:53 PM
Receive message that NetDefense is currently running when logging into a different profile. (KB002196)
If you have multipleprofiles on the same computer, logging into a differentprofile does not close out the NetDefense firewall on the initial profile. If y...
Wed, Jun 29, 2016 at 4:53 PM
The Done button is available while in the middle of running the application updates in SystemSuite/Fix-It v9. (KB002195)
This is something our developers will be changing soon. In the meantime, please do not click the Done button until all the updates are 100% complete. If y...
Wed, Jun 29, 2016 at 4:54 PM
Computer keeps booting to SystemSuite or Fix-It, instead of Windows. (KB002193)
Both the SystemSuite and Fix-It CDs are bootable discs. This means your computer can start directly from the CD before starting Windows. If you want to st...
Wed, Jun 29, 2016 at 4:54 PM
Do I have to remove version 7 before I install version 8? (KB002192)
It is not necessary to remove version 7. When you run the install for version 8 it will remove version 7 first. It will then reboot after it is finishing ...
Wed, Jun 29, 2016 at 4:54 PM