This is caused by a communication error between your local Internet Service Provider and our servers. We recommend updating directly from our website at http://www.v-com.com/easyupdate/ASP/Default.htm. It is a current, secure, on-line update site that will load an ActiveX component to update the product installed on your system.
When running EasyUpdate I get an error message that refers to “merge.cfg”, “helper.dll”, or “cannot resolve name (12007)”. (KB003036)
Modified on: Wed, Jun 29, 2016 at 4:18 PM
Did you find it helpful?
Can you please tell us how we can improve this article?