After uninstalling WebEasy Professional 5 I tried to re-install it. Install shield says the program is still installed and that the install will be aborted. What can I do to correct this? (KB005145) : VCOM Technical Support

How can we help you today?

After uninstalling WebEasy Professional 5 I tried to re-install it. Install shield says the program is still installed and that the install will be aborted. What can I do to correct this? (KB005145)

Modified on: Tue, Jun 28, 2016 at 6:23 PM

There are two things we can suggest for this:

1) In the folder "C:\Program Files\InstallShield Installation Information" folder, delete the subfolder "{E376D45C-2C25-4437-9FDE-CEA857BF1DE9}" if it exists

2) Delete the registry key "HKEY_LOCAL_MACHINE\Software\VCOM\WebEasy Professional\5.0.0".

Doing one or both of the above should allow you to re-install.

Did you find it helpful? Yes No

How can we help you today?

After uninstalling WebEasy Professional 5 I tried to re-install it. Install shield says the program is still installed and that the install will be aborted. What can I do to correct this? (KB005145)

Related Articles