Please try the following: 1) Make sure that you have installed as a user with admin privileges and that you are running as a user with admin privileges. 2) If this still happens (Windows XP instructions), 1. Press 'Ctrl + Alt + Del' 2. Click on the 'task manager' button 3. Click on the 'processes' tab 4. Find 'WebEasy6.exe' in the list of processes and click on it to select it. 5. Click the 'End Process' button to kill the WebEasy process. 3) Also, WebEasy will not run in any folders that contain a . in it. So if it is installed to a folder such as "c:\program files\web.easy\" it will not run. 4) Please check that you have the following files installed in the program folder; vcomKB.bt vcomKB.dat vcomKB.ink and they are not 0 bytes
When I try to start WebEasy it fails to open. Is there anything I can do to open the application? (KB005150)
Modified on: Tue, Jun 28, 2016 at 6:21 PM
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