VCOM Technical Support

You can uninstall using the Add or Remove Programs component in the Windows Control Panel. This will initialize the Windows Installer to assist you with u...

This is occurring due to an incorrect dll file version. It can be corrected by running the following patch file. Note: The following solution only a...

There is a known issue that develops after migrating to Windows 7, if you had one of these products installed beforehand. We released a patch that can cor...

We have identified an issue that will occur when a person performs a custom install of Fix-It 11 and specifies an installation location other than the def...

We have received reports from some customers indicating that part of their serial number is missing.  Here is an example: 1-0271-00003-xxxx-xxxx-xxxx-xxx...

Here are the System Requirements for Fix-It Utilities v10 Professional: Windows XP (32-bit), Windows Vista (32-bit or 64-bit), or Windows 7 (32-bit or...

This issue was found to occur on some computers after the programs were released. To resolve this issue, simply launch the program. This will activate you...

Yes. This is expected behavior for the program. Starting with v9, the program will automatically check for new pattern files every hour. So, you can eithe...

No. However, version 10 will be Windows 7 compatible.

It is safe to use Password Commander. Password Commander is not a Trojan Horse. This is a known issue with both SystemSuite v9 and Fix-It v9. We are worki...