Fix-It Utlities v12 and Earlier

When I try to run EasyUpdate I receive an error message of 61447. What can I do to correct this error? (KB003124)
The error normally indicates the prior patch file is missing or damaged. This is easily corrected by manually installing the most recent patch file. Once ...
Wed, Jun 29, 2016 at 3:46 PM
Where can I find a copy of the Fix-It manual? (KB003149)
The manual can be located on the program's installation disc. The location varies, depending on the version: Fix-Itv7 X:\Manual Fix-Itv8 X:\Data\ENU...
Wed, Jun 29, 2016 at 3:47 PM
I cannot open and run SMARTCheck on Fix-It or SystemSuite. When I attempt to run it, the program either disappears completely or hangs during the test and never completes. Is there anything I can do to fix this? (KB003098)
Please click the "MXSmrt.dll" link at the bottom of this page.  When prompted, save the file into the program's installation folder. Fix-It...
Wed, Jun 29, 2016 at 3:47 PM
I get a message regarding mxdisk.sys from Microsoft. They say that the fault comes from your software. I have also had "blue screen of death" and it said that there was an error with "mxdisk.sys" and "PAGE_FAULT_IN_NONPAGED_AREA". (KB003097
We are aware of this issue and the products latest versions will resolve this problem. Please run EasyUpdate to download the latest version or manually do...
Wed, Jun 29, 2016 at 3:47 PM
My computer has been infected with the WORM_MSBLAST.A virus and it is constantly shutting down when I start Windows. How do I remove the virus? (KB003094)
Taken from Cert.org's page found here: http://www.cert.org/tech_tips/w32_blaster.html First, you must stop the system from shutting down automatical...
Wed, Jun 29, 2016 at 3:47 PM
I receive a GLC***.TMP error when trying to uninstall. How do I correct this? (KB003095)
Please download and run the file attached to the bottom of this answer to end the 'glctemp' error. Proceed to uninstall the program. Following the...
Wed, Jun 29, 2016 at 3:48 PM
I get an error running Easy Update. (KB003107)
If you are having problems running Easy Update. The latests update files are always available to downloaded manually from our website. Please ...
Wed, Jun 29, 2016 at 3:48 PM
How do I keep Fix-It Registry Cleaner from removing my Adobe registry settings? (KB003109)
If the program is inadvertently deleting your Adobe registry entries, please install the attached patch to fix this problem. Please note that this patch i...
Wed, Jun 29, 2016 at 3:48 PM
I am having trouble updating to latest version of Fix it 6.0.3.4 How do I install it manually? (KB003108)
If you are not able to get the latest product updates via easy updates, the latest update file can be downloaded from the attached file. Close all th...
Wed, Jun 29, 2016 at 3:49 PM
While running EasyUpdate I receive a message stating the install directory could not be determined. (KB003120)
The best course of action would be a quick restore of the program. Make certain no virus scanners are running currently. If you installed from a CD or dow...
Wed, Jun 29, 2016 at 3:49 PM