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PowerDesk 9 says the serial number has already been used.
This can happen following a major Windows update. The PowerDesk 9 serial number is actually still valid.   Solution: Please uninstall the...
Wed, Sep 28, 2016 at 1:32 PM
I lost the original download of my product and I need to reinstall it. Where can I get a new download of my product? (KB004048)
Please go to the following link: https://shop.avanquest.com/members/?company_language=5 Log in with your email and password you created when y...
Tue, Jun 28, 2016 at 12:07 PM
I am having trouble using a skin I downloaded from the Internet with PowerDesk. The error message reports that the folder name must match the .uis file. (KB004051)
When adding a new skin to PowerDesk, you must first extract the new skin to a folder. The key is the folder name must match the name of the .uis within th...
Tue, Jun 28, 2016 at 12:07 PM
"Serial number in use" error message during installation of PowerDesk. (KB004047)
When installing PowerDesk, you may receive an error stating "Serial number in use". Typically, the cause of this error message is due to a probl...
Tue, Jun 28, 2016 at 12:07 PM
I have emailed a question to Support and have not received an answer. (KB004050)
After emailing Support you should immediately receive an auto-generated email that will confirm we received your question. Please add this to your list of...
Tue, Jun 28, 2016 at 12:08 PM
I have lost or cannot find my serial number. How do I receive a new serial number? (KB004049)
To receive a new serial number, please send us a scan or digital picture of your receipt as proof of purchase. If you purchased from us you can reference ...
Tue, Jun 28, 2016 at 12:08 PM