Important security update for Fix-It v14. (KB003171)
posted this on Aug 07 10:55
Due to changes with the server, an update needs to be applied to the Fix-It program before communications can resume between the two systems. Please install the correct patch below for your system that includes important security updates.
Step 1: Determine whether you are running a 32bit or 64bit version of Windows
Note: Windows XP 64bit operating systems are not supported by Fix-It v14. So, if you are running it on Windows XP, you should have the 32bit version. If that is the case, please skip ahead to Step 2.
For Windows 8, please see the follow FAQ to determine whether you are running a 32bit or 64bit version of Windows8:
After downloading and saving the patch file, please follow these directions:
Close Fix-It before proceeding
After Fix-It is closed out entirely, double-click on the saved patch file
When prompted, specify the location of the installation directory for Fix-It
Note: If you installed the program to the default location, you do not have to make any changes here. If you installed the program to a custom location, you will need to specify the path of where the program was installed.
Click on the Extract button
If prompted by a Security Warning asking “Do you want to run this file?”, please click the Run/Allow button
If prompted by a message stating “A program needs your permission to continue.”, please click the Continue/Run button
When you receive a message stating “The following file already exists”, please click on the “Yes to All” option
Once the patch is installed, you should now be able to run the program with no problems.